All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next releases. Have a look at https://docs.findock.com/release-notes for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

Uptime over the past 90 days. View historical uptime.
FinDock Core & Source packages ? Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) ? Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers ? Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) ? Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Apr 27, 2025 | Sandbox Release - May '25 Apr 27, 2025 20:00-22:00 CEST

The FinDock May '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:03 CET

May 25, 2025 | Production Release - May '25 May 25, 2025 20:00-22:00 CEST

The FinDock May '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:04 CET

Jun 29, 2025 | Sandbox Release - July '25 Jun 29, 2025 20:00-22:00 CEST

The FinDock July '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:05 CET

Jul 27, 2025 | Production Release - July '25 Jul 27, 2025 20:00-22:00 CEST

The FinDock July '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:06 CET

Aug 31, 2025 | Sandbox Release - September '25 Aug 31, 2025 20:00-22:00 CEST

The FinDock September '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:08 CET

Sep 28, 2025 | Production Release - September '25 Sep 28, 2025 20:00-22:00 CEST

The FinDock September '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:09 CET

Nov 2, 2025 | Sandbox Release - November '25 Nov 2, 2025 20:00-22:00 CET

The FinDock November '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:10 CET

Nov 30, 2025 | Production Release - November '25 Nov 30, 2025 20:00-22:00 CET

The FinDock November '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:11 CET
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025
HOTFIX - Swish recurring payments
Completed - The scheduled maintenance has been completed.
Apr 2, 20:02 CEST
Scheduled - This hotfix resolves a certification configuration error and related parameter handling which prevented payers from setting up new Swish recurring payments in production environments.
Apr 2, 17:00 CEST
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
HOTFIX - Classic permission sets update for batch matching
Completed - The scheduled maintenance has been completed.
Mar 27, 20:05 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 20:00 CET
Scheduled - This hotfix adds missing permissions for File Reference and Job Group Identifier fields, required for batch matching through Guided Matching, to the classic permission sets PaymentHub All FLS, PaymentHub Integration Base, and PaymentHub Operations.
Mar 27, 18:08 CET
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025
Mar 23, 2025 | Production Release - March '25
Completed - The scheduled maintenance has been completed.
Mar 23, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 20:00 CET
Scheduled - The FinDock March '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Dec 27, 10:02 CET
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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