All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next releases. Have a look at https://docs.findock.com/release-notes for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

FinDock Core & Source packages ? Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) ? Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers ? Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) ? Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Apr 27, 2025 | Sandbox Release - May '25 Apr 27, 2025 20:00-22:00 CEST

The FinDock May '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:03 CET

May 25, 2025 | Production Release - May '25 May 25, 2025 20:00-22:00 CEST

The FinDock May '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:04 CET

Jun 29, 2025 | Sandbox Release - July '25 Jun 29, 2025 20:00-22:00 CEST

The FinDock July '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:05 CET

Jul 27, 2025 | Production Release - July '25 Jul 27, 2025 20:00-22:00 CEST

The FinDock July '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:06 CET

Aug 31, 2025 | Sandbox Release - September '25 Aug 31, 2025 20:00-22:00 CEST

The FinDock September '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:08 CET

Sep 28, 2025 | Production Release - September '25 Sep 28, 2025 20:00-22:00 CEST

The FinDock September '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:09 CET

Nov 2, 2025 | Sandbox Release - November '25 Nov 2, 2025 20:00-22:00 CET

The FinDock November '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:10 CET

Nov 30, 2025 | Production Release - November '25 Nov 30, 2025 20:00-22:00 CET

The FinDock November '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:11 CET
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Completed - The scheduled maintenance has been completed.
Apr 15, 20:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 CEST
Scheduled - This hotfix resolves an issue caused by reliance on a Transaction Id for deduplication and matching incoming records. In some cases, this value is not available, leading to stuck transaction processing. This hotfix changes Bank Feed processing logic to use the internal transaction Id value from the Account Service Information Provider (AISP) that is always included in incoming transactions.
Apr 15, 16:56 CEST
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.