All Systems Operational

About This Site

Here you can find the actual status of our services. If there are any incidents known to us they will be posted and updated here. You can also find when we perform Maintenance to any of our systems. Subscribe to be notified of new Incidents, Maintenance and next releases. Have a look at https://docs.findock.com/release-notes for a full overview of our upcoming releases.

- For the status of your specific Salesforce instance, please visit https://status.salesforce.com/.
- For the status of Heroku, please visit https://status.heroku.com/.

If you wish to report an incident, please visit https://findock.com/support

Uptime over the past 90 days. View historical uptime.
FinDock Core & Source packages ? Operational
90 days ago
100.0 % uptime
Today
File processing (ProcessingHub) ? Operational
90 days ago
100.0 % uptime
Today
(Online) Payment API / Payment Service Providers ? Operational
90 days ago
100.0 % uptime
Today
Notifications from Payment Service Providers (WebHub) ? Operational
90 days ago
100.0 % uptime
Today
Giving pages Operational
90 days ago
100.0 % uptime
Today
Sandboxes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Nov 30, 2025 | Production Release - November '25 Nov 30, 2025 20:00-22:00 CET

The FinDock November '25 release will be pushed to Production. During this event features will be available with no disruptions in services. The release notes will be available on docs.findock.com the Wednesday before the Sandbox release.
Posted on Dec 27, 2024 - 10:11 CET
Nov 13, 2025

No incidents reported today.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
HOTFIX - ProcessingHub SFTP connection handling
Completed - The scheduled maintenance has been completed.
Nov 10, 17:17 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 17:00 CET
Scheduled - This hotfix implements an auto-retry mechanism which reestablishes SFTP connections should a timeout or other error occur. This helps prevent issues when a connection times out, such as with BGMax reconciliation via Bankgirot. If the connection timed out during certain stages, ProcessingHub was blocked from further processing.
Nov 10, 14:54 CET
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025
Nov 2, 2025 | Sandbox Release - November '25
Completed - The scheduled maintenance has been completed.
Nov 2, 22:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 20:00 CET
Scheduled - The FinDock November '25 release will be pushed to Sandboxes. During this event features will be available with no disruptions in services. The release notes will be published on docs.findock.com the Wednesday before the Sandbox release.
Dec 27, 10:10 CET
Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

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